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Dealer Pays Client Before Lawsuit is Filed

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After seeing a dealer advertisement for a specific car with 113,000 miles on it, our client went to a car dealership to view it.  Our client was told verbally that the vehicle had 113,000 miles on it and that it was a 1-owner car.  The dealer also told our client that they had tested the vehicle, and that our client had 5 days to return it if they experienced any problems with it.

Our client began experiencing problems with the vehicle the very same day they took delivery of it.  They took the car to a repair facility, which diagnosed numerous problems that would cost thousands of dollars to repair the vehicle.  When our client informed them about the problems the repair shop documented, the dealer refused to give our client a refund for the vehicle or cancel the contract.  Our client later ran a Carfax report which revealed that the car had over 200,000 miles on it, not the advertised 113,000 miles.  The Carfax also showed that there were at least 5 prior owners, not 1 owner like our client was told by the dealer.

After being retained, we promptly informed them of the numerous legal claims that our client had.  We documented the damages our client suffered and informed the dealer we will file a lawsuit on behalf of our client if our client did not receive a full refund and get out of the contract.  The dealership promptly paid all of those damages, and our client got out of the contract before filing a lawsuit.

More and more, we are seeing cases where the dealer does not give important documents to our client at the time of sale, often to conceal something that is on that paperwork.  If you see an advertisement, save it.  If you see it online, take a screen shot or save the ad as a PDF file.  Just because a dealer refuses to make things right does not mean there is nothing you can do.  If you have tried to work it out with the dealer without success, don’t give up.  If you have been ripped off by a car dealer, you may have important rights.  This remains true even if you signed an “as is” clause.